1. Privacy Statement
2. Contact Form and E-mails
We promise your e-mail address or any personal details will not be forwarded to any third party sites for marketing purposes.
Emails are received and sent through an email program.
The information within emails from Teach My Kids is intended solely for the stated addressee/s. Access to emails by anyone else is unauthorised. If you are not the intended recipient please note that any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on the information within this email is unauthorised and may be unlawful. If you have received e-mails in error, please accept our apologies If this is the case we would be grateful if you could notify us about the error and then delete the email.
Computer viruses may be transmitted or downloaded onto your computer system via e-mail communication. It is the recipient’s responsibility to take any action necessary to prevent computer viruses being transmitted in this way. Accordingly, Teach My Kids disclaims all responsibility which arises directly or indirectly from such transmission of computer viruses.
3. Use of 3rd Party Data Processors
We use certain 3rd Party Data Processors. 3rd party Data Processors used by Teach My Kids are:
These 3rd party data processors are EU-US and Swiss-US Privacy Shield Compliant. Stripe Payments Europe Ltd is located in Ireland and transfers personal data to Stripe Inc in the USA.
4. Newsletters and Mailchimp
By subscribing to and joining our newsletter mailing list with your e-mail address, you agree to receive newsletters, offers and promotions from Teach My Kids through Mailchimp (a 3rd party data processor). We shall contact you via Mailchimp a maximum of 6 times per year. Your email address will remain on the Mailchimp database as long as we use Mailchimp services, or until you specifically ask us to remove you from the list. If you wish to opt out of this service, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the e-mail. Children under the age of 16 must get permission from a parent or guardian before joining the newsletter mailing list.
5. Cookies and Google Analytics
What is a cookie?
A cookie is a small file downloaded onto your computer when you visit certain websites. These cookies can be used by websites to track how a website is used by their visitors. The information collected can also be used to enhance the online experience, when a user re-visits a website.
How are cookies used?
Disabling cookies on your internet browser will stop Google Analytics tracking your visit on Teach My Kids.
6. Personal Data
You may give us personal information such as your name, your child/children's name/s and email address by filling in forms or by corresponding with us by email. This includes personal data you provide when you subscribe to an account.
We may collect, use, store and transfer different kinds of personal data about you in order to:
- contact you about queries made via email or by filling in our contact form
- to set up and create an account for you when you subscribe to one of our packages. You may provide your child/children's name/s to set up an account.
The minimum information that we need from you so that you can subscribe to our service is an email address and your name. This information is required in order for us to set up your account, answer queries, send you account information, payment information/receipts and renewal reminders. When purchasing a subscription, we will need to know the year group you wish to purchase, this may be related to the age of your child/children. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.
We will ask for your child/children's names to allow you to make the best use of our service, however the name you provide is at your discretion.
When Will We Share Your Data?
We shall only share your personal data with third parties for the following reasons:
- To set up your account when subscribing to a Teach My Kids package. Personal information will be shared with Stripe Inc in order to validate your credit card, set up your subscription and take payments. Zapier will use your name and email address to link you to Mailchimp. This will allow us to send you information regarding your account on set up and how to make the best use of Teach My Kids subscriptions. You are free to unsubscribe from the Mailchimp list by clicking on the unsubscribe link at the bottom of the e-mail.
We reserve the right to disclose or share your personal data in order to comply with any legal requirements, enforce our terms and conditions, or any other agreement we enter into with you, or to protect the rights, property, or safety of our business and other customers. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
How We Protect and Store Your Data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, stolen or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to personal data to those employees, agents and other third parties who have a business need to know. Current data is stored in an identifiable manner on our database. We are aiming to change the the storage of data in a pseudonymised way in the near future.
7. Payment Information
Teach My Kids collects and processes payment information, including credit/debit card details and billing information when you subscribe to a package, using Stripe Inc (a third party data processor).
If you give your credit/debit card information, it will be used to solely check for financial qualification and to collect payment from you. Stripe Inc will manage credit/debit card processing.This service provider is not permitted to store, retain or use the information you provide except for the sole purpose of credit/debit card processing on our behalf.
When payment information is collected and transmitted to Stripe Inc, it is protected through the use encryption. Teach My Kids website is protected by the secure socket layer (SSL).
8. Retention of Personal Data
We shall keep your data for the period of time you hold an account with us to enable us to contact you, keep a record of past subscriptions, supply and take payment for any new/renewed subscriptions. We shall not keep your personal information for longer than necessary to fulfill our obligations to you, or to meet our legitimate business interests or legal requirements.
9. Log Files
Subscriber information is logged when a worksheet is downloaded by a subscriber to Teach My Kids. Subscriber information logged includes: subscriber name, email address, worksheet downloaded, IP address, time and date. This information is logged and used to maintain the quality of service provided by Teach My Kids and to ensure our fair usage terms are being adhered to.
10. Customer Testimonials
Customer testimonials and comments posted on Teach My Kids website may contain personal information such as names, year group/age of children, children's names given to us on a voluntary basis. We will obtain customers consent via email prior to posting a testimonial or comment.
11. Social Media
Teach My Kids website includes Social Media links such as links to our Facebook page. These features may collect your IP Address and set cookies. Your interaction with these features are governed by the privacy policies of the companies providing the service.
Social Media services Teach My Kids website use include:
12. External Links
Links to other websites, plug-ins and applications from Teach My Kids are for your convenience. Teach My Kids does not endorse these websites and have no responsibility for the content, practice or privacy policies on/or linked to that website. When you leave our website, we encourage you to read the privacy notice of every website you visit.
13. Data Breach
We will report any unlawful data breach of this websites database to you and any applicable regulator within 72 hours of the breach, where we are legally required to do so.
15. Your Rights
Under certain circumstances, you have the following rights:
- (right access) to review the information we hold about you
- (right to rectification) to request that we rectify any information we hold about you
- (right to be forgotten) to request that we erase any information we hold about you
- to request that your information is not used to contact you
- (right to object) to restrict the level of processing we carry out with your information
- (data portability) to obtain from us any personal data we hold about you
We shall comply with any request made under this section as soon as possible, and normally within one month from the date of your request.
16. Sale of Business
In the event that Teach My Kids is sold, or integrated with another company, your details may be disclosed to the purchaser, advisors of the purchaser or to the new business owner.
17. Contact Us